{"id":62353,"date":"2024-12-05T00:04:43","date_gmt":"2024-12-05T00:04:43","guid":{"rendered":"https:\/\/english.saigonbiz.com.vn\/2024\/12\/05\/soprano-design-bt-win-smarter-workflows-award-for-nhs-solution\/"},"modified":"2024-12-05T00:04:43","modified_gmt":"2024-12-05T00:04:43","slug":"soprano-design-bt-win-smarter-workflows-award-for-nhs-solution","status":"publish","type":"post","link":"https:\/\/english.saigonbiz.com\/vn\/soprano-design-bt-win-smarter-workflows-award-for-nhs-solution\/","title":{"rendered":"Soprano Design &amp; BT Win Smarter Workflows Award for NHS Solution"},"content":{"rendered":"<div>\n<p class=\"prntal\"><b>SOPRANO &amp; BT TAKE HOME GOLD FOR CONVERSATIONAL AI SOLUTION REDUCING DID NOT ATTENDS &amp; STREAMLINING CLINICAL PATHWAYS IN THE UK<\/b><\/p>\n<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SYDNEY<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Dec. 5, 2024<\/span><\/span> \/PRNewswire\/ &#8212; Soprano Design, in partnership with BT, is thrilled to announce that its Patient Concierge solution has won the Smarter Workflows Award at the Smarter Working Live Awards 2024.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder1\">\n<p style=\"TEXT-ALIGN: center; WIDTH: 100%\"> <a href=\"https:\/\/mma.prnasia.com\/media2\/2573245\/Soprano___BT_Smarter_Working_Live_Awards.html\" target=\"_blank\" rel=\"nofollow\"> <img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2573245\/Soprano___BT_Smarter_Working_Live_Awards.jpg?p=medium600\" title=\"From left to right: Benedict Thompson (Soprano Design), Tom Bovingdon (Soprano Design), Lisa Rose (BT), Mark Wright (Soprano Design), Nicola Bailey (BT), Samara Lattimer (BT)\" alt=\"From left to right: Benedict Thompson (Soprano Design), Tom Bovingdon (Soprano Design), Lisa Rose (BT), Mark Wright (Soprano Design), Nicola Bailey (BT), Samara Lattimer (BT)\"> <\/a> <br \/><span>From left to right: Benedict Thompson (Soprano Design), Tom Bovingdon (Soprano Design), Lisa Rose (BT), Mark Wright (Soprano Design), Nicola Bailey (BT), Samara Lattimer (BT)<\/span><\/p>\n<\/p><\/div>\n<p>The Conversational AI-powered solution picked up gold at the prestigious UK public sector awards for its impact in reducing Did Not Attends (DNAs) and streamlining clinical pathways within the NHS.<\/p>\n<p>By automating patient interactions and providing timely reminders and updates, Patient Concierge enhances patient engagement while easing administrative burdens facing healthcare professionals.<\/p>\n<p>&#8220;We are excited to see our Conversational AI-driven solution recognised for its impact on improving healthcare workflows and driving better outcomes,&#8221; said <span class=\"xn-person\">Richard Favero<\/span>, Founder and Chairman of Soprano Design.<\/p>\n<p class=\"prntac\"><b>&#8220;This award highlights our continued commitment to delivering real-world, impactful solutions that improve healthcare efficiency and patient outcomes. We know we&#8217;re making a difference, and this recognition fuels our passion to keep creating innovative communication solutions.&#8221;<\/b><\/p>\n<p class=\"prntac\"><b>\u2013 Dr <span class=\"xn-person\">Richard Favero<\/span>, Founder and Chairman, Soprano Design<\/b><\/p>\n<p>The Smarter Workflows award marks the second time this year that Patient Concierge has been recognised, following its gold win for Best AI Chatbot Solution at the Juniper Research Future Digital Awards.<\/p>\n<p><b>About Soprano Design<\/b><\/p>\n<p>Soprano Design is a leading CPaaS provider trusted by 150+ Fortune 500 companies globally and serves over 25 billion automated interactions for its enterprise and government customers every year. For more information about Soprano Design and its communication solutions, please visit <a href=\"https:\/\/www.sopranodesign.com\/\" target=\"_blank\" rel=\"nofollow\">sopranodesign.com\/<\/a><\/p>\n<p><b>Images available upon request.<\/b><\/p>\n<p>\u00a0<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SOPRANO &amp; BT TAKE HOME GOLD FOR CONVERSATIONAL AI SOLUTION REDUCING DID NOT ATTENDS &amp; STREAMLINING CLINICAL PATHWAYS IN THE UK SYDNEY, Dec. 5, 2024 \/PRNewswire\/ &#8212; Soprano Design, in partnership with BT, is thrilled to announce that its Patient Concierge solution has won the Smarter Workflows Award at the Smarter Working Live Awards 2024. [&#8230;]\n","protected":false},"author":1,"featured_media":79226,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-62353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v21.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Soprano Design &amp; BT Win Smarter Workflows Award for NHS Solution - Biz and Live in Saigon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/english.saigonbiz.com\/vn\/soprano-design-bt-win-smarter-workflows-award-for-nhs-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soprano Design &amp; 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