{"id":86029,"date":"2026-09-29T17:04:00","date_gmt":"2026-09-29T17:04:00","guid":{"rendered":"https:\/\/english.saigonbiz.com\/vn\/?p=86029"},"modified":"2026-09-30T01:30:30","modified_gmt":"2026-09-30T01:30:30","slug":"altius-inspiro-inaugurates-landmark-dumaguete-hub","status":"publish","type":"post","link":"https:\/\/english.saigonbiz.com\/vn\/altius-inspiro-inaugurates-landmark-dumaguete-hub\/","title":{"rendered":"Altius Inspiro Inaugurates Landmark Dumaguete Hub"},"content":{"rendered":"<p align=\"center\"><em><img loading=\"lazy\" decoding=\"async\" alt=\"Altius Inspiro Inaugurates Landmark Dumaguete Hub\" height=\"400\" src=\"https:\/\/ml.globenewswire.com\/Resource\/Download\/3a022b68-dcd6-48f6-9641-35a8ea016079\/photo-altius-inspiro-inaugurates-landmark-dumaguete-hub.jpeg\" width=\"600\" data-dpi=\"300\" data-caption=\"Altius Inspiro, a global leader in digital customer experience (CX) and business process services, today inaugurated a 7,400-square-meter facility at Cybergate Dumaguete City. The new facility is a strategic investment built to deliver next-generation CX and BPS solutions at scale. The site already hosts over 2,000 employees serving leading brands across the United States, Australia, and New Zealand (ANZ), and the Philippines, spanning key verticals including Retail and E-commerce, Telecommunications, Mobility, Travel, and Healthcare. 3rd from left: Dr. Dinno Depositario, Dumaguete City Gov\u2019t, Mandar Jhadav, DISA; Danah Fortunato, ICT DGTE; Jason Fountain, Ignite Travel; Brenda Dichoso, Smart Communications; Tomohiro Shimoi, KDDI Philippines; Jun Kawahara, Mitsui &amp; Co.; Yuichi Wakai, KDDI APAC; Masatoshi Natani, Altius Link; Ryo Ohashi, Alex Caeg, and Rommel Regino, Altius Inspiro; Chito Franco, PLDT; Yogeshwar Narine, 1-800-Flowers.com; Rovilyn Oblea, Maya; and Roselle Guinares, CXAP\" data-filename=\"Photo_Altius Inspiro Inaugurates Landmark Dumaguete Hub.jpeg\" \/><br \/><\/em><\/p>\n<p><em>From left: <\/em><strong><em>Bless Alcala<\/em><\/strong><em>, Negros Oriental State University (NORSU); <\/em><strong><em>Julio Ventolero, MTE, MMM<\/em><\/strong><em> \u2013 Director, University Student Development Services, NORSU; <\/em><strong><em>Dr. Dinno Depositario,<\/em><\/strong><em> Assistant City Administrator, Dumaguete City; <\/em><strong><em>Mandar Jhadav<\/em><\/strong><em>, Vice President, Strategic Operations, DISA; <\/em><strong><em>Danah Fortunato<\/em><\/strong><em>, Executive Director, ICT Association of Dumaguete and Negros Oriental; <\/em><strong><em>Jason Fountain<\/em><\/strong><em>, Head of Operations, Ignite Travel; <\/em><strong><em>Brenda Dichoso<\/em><\/strong><em>, First Vice President for Customer Experience, Smart Communications; <\/em><strong><em>Tomohiro Shimoi<\/em><\/strong><em>, Chairman, KDDI Philippines; <\/em><strong><em>Jun Kawahara<\/em><\/strong><em>, Deputy General Manager, BPO Business Department, Data &amp; AI Division, Mitsui &amp; Co.; <\/em><strong><em>Yuichi Wakai<\/em><\/strong><em>, President &amp; CEO, KDDI Asia Pacific; <\/em><strong><em>Masatoshi Natani<\/em><\/strong><em>, President &amp;\u00a0CEO, Altius Link; <\/em><strong><em>Ryo Ohashi<\/em><\/strong><em>, President &amp; CEO, Altius Inspiro; <\/em><strong><em>Alex Caeg<\/em><\/strong><em>, Member, Board of Directors, Altius Inspiro; <\/em><strong><em>Rommel Regino<\/em><\/strong><em>, Senior Executive Vice President &amp; COO, Altius Inspiro; <\/em><strong><em>Chito Franco<\/em><\/strong><em>, Vice President and Head of Consumer Sales, PLDT; <\/em><strong><em>Yogeshwar Narine<\/em><\/strong><em>, Senior Vice President, Customer Care Operations, 1-800-Flowers.com; <\/em><strong><em>Rovilyn Oblea<\/em><\/strong><em>, Head of Customer Success, Maya; <\/em><strong><em>Roselle Guinares<\/em><\/strong><em>, Membership and Events Director, Customer Xperience Association of the Philippines (CXAP)<\/em><\/p>\n<p>MANILA, Philippines, Sept.  30, 2026  (GLOBE NEWSWIRE) &#8212; <strong>Altius Inspiro (Inspiro)<\/strong>, a global leader in digital customer experience (CX) and business process services (BPS), today inaugurated a 7,400-square-meter facility at Cybergate Dumaguete City. The new facility is a strategic investment built to deliver next-generation CX and BPS solutions at scale. The site already hosts over 2,000 employees serving leading brands across the United States, Australia, and New Zealand (ANZ), and the Philippines, spanning key verticals including Retail and E-commerce, Telecommunications, Mobility, Travel, and Healthcare.<\/p>\n<p>The launch underscores Altius Inspiro\u2019s differentiated approach to CX &amp; BPS transformation, going beyond conventional outsourcing to deliver measurable, enterprise-grade outcomes.\u00a0Inspiro&#8217;s model integrates four core levers: human expertise, intelligent automation, advanced analytics, and Lean Six Sigma process excellence. AI and automation are responsibly embedded in client workflows, reducing friction, accelerating resolution, and enabling continuous improvement at scale.<\/p>\n<p>\u201cThe inauguration of our Dumaguete facility is a milestone that speaks of who we are as a company\u2014and who we are becoming,\u201d said Ryo Ohashi, President and CEO. \u201cThis is purposeful growth: a deliberate investment in our people, our capabilities, and the communities where we operate. Dumaguete represents the kind of future we\u2019re building together\u2014one grounded in innovation, shared values, and a commitment to doing things the right way.\u201d<\/p>\n<p><strong>A Workplace Built for Performance<\/strong><\/p>\n<p>The facility brings the Smart Space Design concept of KDDI to life, translating a people-centric, wellness-focused environment into measurable business value. Open huddle areas accelerate cross-team collaboration, while dedicated training rooms support faster onboarding. The employee lounge, on-site clinic, lactation room, and sleeping quarters promote overall wellness and are designed to sustain high-performing teams that clients depend on. \u201cAt Altius Inspiro, we believe that exceptional client outcomes begin with an exceptional employee experience. Dumaguete brings that belief to life,\u201d said Rommel Regino, Senior Executive Vice President and Chief Operating Officer. \u201cThis facility was designed from the ground up to empower our teams with the right environment, tools, and support to deliver excellence at scale. Every detail reflects our commitment to our people\u2014and that commitment is ultimately what drives stronger results for our clients.\u201d<\/p>\n<p><strong>Strong Partner and Client Representation<\/strong><\/p>\n<p>The inauguration drew more than 50 clients from North America, Australia, and the Asia-Pacific region, alongside key partners including Masatoshi Natani, President and CEO of Altius Link; Yuichi Wakai, President and CEO of KDDI Asia Pacific; and Tomohiro Shimoi, Chairman of KDDI Philippines.<\/p>\n<p>\u201cFor Altius Link, Inspiro is a key engine of our international growth and an important part of our global strategy,\u201d said Mr. Natani. \u201cThis new site reflects our commitment to our clients and the growth of our business.\u201d<\/p>\n<p><strong>Scaling for What\u2019s Next<\/strong><\/p>\n<p>The Dumaguete facility marks a clear signal of Altius Inspiro&#8217;s commitment to purposeful growth\u2014delivering not just scale, but the strategic capability that today\u2019s leading brands demand. As the company continues to expand its presence in Dumaguete, it is positioning itself as a key employer and economic contributor in the region, with plans to grow its headcount and deepen its service capabilities in the years ahead.<\/p>\n<p><strong><u>About Altius Inspiro, Inc.<\/u><\/strong>\u00a0<\/p>\n<p>Altius Inspiro is a leader in business process services (BPS) and digital customer experience (CX), serving Fortune 1000 companies with next-generation solutions powered by strategy, technology, Lean Six Sigma, and people. For over 20 years, we have served the BPS and CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, technology, healthcare, and energy and utilities. Altius Inspiro is a subsidiary of Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui &amp; Co., Ltd.<\/p>\n<p>For more information, visit <a href=\"http:\/\/www.inspiro.com\" rel=\"nofollow\" target=\"_blank\" title=\"www.inspiro.com\">www.inspiro.com<\/a>.<\/p>\n<p><strong><u>Contact:<\/u><\/strong><\/p>\n<p><strong>Raymond Boholano<\/strong><br \/>Vice President, Marketing and Corporate Communications<br \/><a href=\"mailto:raymond.boholano@inspiro.com\" rel=\"nofollow\" target=\"_blank\" title=\"raymond.boholano@inspiro.com\">raymond.boholano@inspiro.com<\/a><\/p>\n<p>A photo accompanying this announcement is available at <a href=\"https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/3a022b68-dcd6-48f6-9641-35a8ea016079\" rel=\"nofollow\" target=\"_blank\" title=\"\">https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/3a022b68-dcd6-48f6-9641-35a8ea016079<\/a><\/p>\n<p><img alt=\"\" src='https:\/\/ml.globenewswire.com\/media\/NzJhMGRiODItYTkwNS00MTU5LThmODktZjZjMGQyODc5NTA3LTExMDIzNjItMjAyNi0wOS0yOS1lbg==\/tiny\/Altius-Inspiro-Inc-.png' referrerpolicy='no-referrer-when-downgrade' \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From left: Bless Alcala, Negros Oriental State University (NORSU); Julio Ventolero, MTE, MMM \u2013 Director, University Student Development Services, NORSU; Dr. Dinno Depositario, Assistant City Administrator, Dumaguete City; Mandar Jhadav, Vice President, Strategic Operations, DISA; Danah Fortunato, Executive Director, ICT Association of Dumaguete and Negros Oriental; Jason Fountain, Head of Operations, Ignite Travel; Brenda Dichoso, [&#8230;]\n","protected":false},"author":1,"featured_media":86030,"comment_status":"open","ping_status":"closed","sticky":false,"template":"Default","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-86029","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-globe-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v21.6) - 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